Privacy Policy

Introduction

DriveStream takes your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our programming education services.

We operate in compliance with Taiwan's Personal Data Protection Act (PDPA) and international privacy standards. By using drivestream.dev, you agree to the practices described here.

What Information We Collect

We gather different types of data depending on how you interact with our platform.

Information You Provide Directly

• Name and contact details when you sign up for courses or newsletters
• Payment information processed through secure third-party providers
• Educational background and programming experience during enrollment
• Project submissions and code samples you share during coursework
• Messages sent through our contact forms or support channels

Automatically Collected Data

• Browser type, device information, and IP address
• Pages visited and time spent on our website
• Course progress, quiz results, and learning patterns
• Referral sources and navigation paths

We use cookies and similar technologies to track site usage and remember your preferences. You can manage cookie settings through your browser, though some features may not work properly if disabled.

How We Use Your Information

Your data helps us create a personalized learning experience and improve our services.

• Course Delivery: Tracking progress, providing feedback, and issuing certificates
• Communication: Sending course updates, newsletters, and responding to inquiries
• Payment Processing: Managing enrollments and handling refunds when applicable
• Platform Improvement: Analyzing usage patterns to enhance content and features
• Security: Detecting fraud and protecting against unauthorized access
• Legal Compliance: Meeting regulatory requirements in Taiwan

Data Sharing and Third Parties

We're selective about who gets access to your information. Here's what you need to know.

Service Providers

We work with trusted companies that help run our platform:

• Payment processors for secure transactions
• Email service providers for course communications
• Cloud hosting services for data storage
• Analytics tools to understand site usage

These partners only access data necessary for their specific functions and must follow strict confidentiality agreements.

Legal Requirements

We might disclose information when required by Taiwan law enforcement, court orders, or to protect our rights and safety.

What We Don't Do

• Sell your data to advertisers or marketers
• Share student progress with employers without consent
• Use learning materials you create for our own commercial projects
• Provide contact details to third-party education platforms

Data Storage and Security

Protecting your information is a priority. We implement multiple layers of security.

Security Measures

• Encrypted connections (SSL/TLS) for all data transmission
• Secure servers with regular security updates
• Access controls limiting staff who can view personal data
• Regular backups stored in separate secure locations
• Monitoring systems to detect suspicious activity

Data Location

Your information is primarily stored on servers within Taiwan. Some services may involve data processing in other countries with adequate protection standards.

How Long We Keep Your Data

We retain information only as long as needed for legitimate purposes.

After these periods, we securely delete or anonymize data so it can't be linked back to you.

Your Privacy Rights

Under Taiwan's Personal Data Protection Act, you have significant control over your information.

What You Can Do

• Access Your Data: Request a copy of all personal information we hold
  • We'll provide this in a readable format within 30 days
  • First request each year is free
• Correct Inaccuracies: Update outdated or wrong information
  • Contact us or update directly through your account settings
• Delete Your Account: Request complete removal of your data
  • Some records may be retained for legal compliance
  • Process typically completes within 60 days
• Restrict Processing: Limit how we use certain information
  • May affect access to some course features
• Opt Out of Marketing: Stop receiving promotional emails
  • Click unsubscribe in any email or contact us
  • You'll still receive essential course communications
• Data Portability: Get your data in a format usable with other services

How to Exercise Your Rights

Send requests to info@drivestream.dev with your name and account email. We'll verify your identity before processing any request.

If you're unsatisfied with our response, you can file a complaint with Taiwan's National Development Council or relevant data protection authorities.

Children's Privacy

Our courses are designed for individuals aged 16 and older. We don't knowingly collect information from younger users without parental consent.

If you're a parent and believe your child provided information to us, contact us immediately. We'll delete any such data promptly.

Changes to This Policy

As our services evolve, this policy might need updates. We'll notify active users of significant changes through email or prominent website notices.

Continuing to use DriveStream after changes take effect means you accept the updated terms. The date at the top shows when we last modified this document.

Previous versions are archived and available upon request if you want to review what's changed.

International Data Transfers

While we primarily operate within Taiwan, some third-party services may process data in other countries. We ensure these transfers comply with applicable regulations and use appropriate safeguards.

When data moves outside Taiwan, we rely on standard contractual clauses or adequacy decisions recognized by Taiwan authorities.